FAQ

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What’s in it for me?

 Volunteering is a great way to:

  •         Learn new skills
  •         Meet new people
  •         Build your resume
  •         Fulfill school or other community service requirements
  •         Give back to your community

 

How do I sign up:
Edmonton.triathlon.org sign up under the volunteer tab.


What is the time commitment?
It is preferred that each volunteer choose  two or more shifts during the weekend event.  That would be approximately 12 hours total.

 

What are the hours?
The event days are early, some  of the positions will start at 5:30am, and most will start by 7:00am. There are also afternoon shifts which will begin around 12noon. You can choose your shift in consultation with your area captain.

 

What kinds of things would I do as a volunteer?

There are many different opportunities to choose from. Please check the Roles & Descriptions page for more information but here are some options: 

  • - Provide water and refreshment to athletes
  • - Be a marshal on the course where you would encourage athletes, and keep the course safe
  • - Keep the start area clear
  • - Help with access control, ensuring security of certain access points
  • - Serve food and water to volunteers
  • - Provide information support to guests and spectators

 

How old do I have to be?
16 years old is our minimum age to volunteer but - Anyone under 16 can volunteer with a parent, at the discretion of the volunteer management team.


What is involved in training?
   Attend the volunteer orientation July 9 or 10 (day depends in what area you have chosen to volunteer - your Team Captain will inform you of which date applies to you). You will receive specific instructions for your role during the orientation event from your Team Captain.

 

What should I wear?
Volunteers will be given a t-shirt to wear to identify them as volunteers.

  • Black or khaki shorts or pants.
  • Comfortable shoes
  • Sunhat

 

What position has the greatest need?

Bike or run course marshals


Do I get to choose where I volunteer?
Select your first choice and we will do our best to accommodate you. Some positions fill faster than others, - we may need to place you in an area of greater need.

 

What do I need to bring with me for my shift?
We provide lunch, snacks, water and sunscreen.

It is advised that you bring your own food if you have specific food needs. 
If you are out on the course, you may want to bring a lawn chair and a book since there is some wait time before races start.

Athlete Services

  • Bag Check

    Check athletes bags in/out and monitor the bags during the races

  • Registration/Package Pickup

    Check athletes in and give them their packages, answer athlete questions

  • Package Stuffing

    Put together and stuff registration packages for all athletes participating in the World Championship races and community races. Scheduled for August 11 and 12, 2020

  • Beer Garden

    Serve drinks and monitor consumption areas (to ensure alcohol doesn’t leave designated areas)

  • Information Services

    Provide information to athletes and spectators on WTS Edmonton venue, races, history, etc., as well as information on what to see and do in Edmonton. Volunteer positions will be available in the Downtown Marketplace, Hawrelak Park and Alberta House (within the Alberta Art Gallery)

  • Food Services

    Help with food preparation/monitoring/resupplying in volunteer food area

  • Volunteer Services

    Provide assistance to volunteers in terms of checking in, finding their Team Captains, answering questions, etc.

  • Public Bike Parking

     Manage public bike parking compound in Hawrelak Park.

Competition

  • Course Marshals

    Positioned along the bike and run course, to be eyes on the course and to ensure no pedestrians or debris gets onto the course during the race

  • Access Control

    Positioned at a point within the venue to ensure only certain people have access to particular area or that people only pass through at certain times

  • Transition

    Help athletes manage their bikes (setup/retrieval) in the transition zone and give directions to athletes during their race

  • Timing

    Help with the back-up timing system – may involve calling or tracking athlete numbers or entering data into devices, as well as retrieving and sorting timing chips at the end of the race

  • Aid Station

    Offering water/sports drinks to athletes on the run portion of the race

  • Swim Area Assistants

    Ensure swim start/finish areas are tidy and that athletes know where to go

  • Lifeguards

    Positioned on a paddle board on Hawrelak Lake, to monitor safety of athletes during the swim portion of the race

  • Motorboat Drivers

    Need Small Craft Motorboat License. Drive the motor boats on the swim course, carrying technical officials, water safety team, and camera team.

  • Motorcycle Support

    Drive your own motorcycle to carry a course official or camera person

  • Doping Control

    Chaperone an athlete through the doping control process

Special Events

  • Hospitality

    Working out of our preferred hotel partners and the Edmonton International Airport, this position welcomes athletes to Edmonton and provides information on getting around, what to do in Edmonton and any specific information around the Grand Final and accompanying activities.

  • Parade of Nations

    Supporting the set up and execution of the Parade of Nations which showcases participants from around the world.

  • Opening Ceremonies & Athletes Dinner

     Supporting set up and execution of the Opening Ceremonies and Athletes Dinner to kick off the World Triathlon Championships Grand Final.

  • Closing Ceremonies & Awards Gala

     Supporting the set up and execution of the Closing Ceremonies and Awards Gala

  • Merchandise Tent

    Assist official merchandise partner in the Merchandise Tent including point of sale and restocking. Volunteer positions will be available in the Downtown Marketplace and Hawrelak Park.

  • Volunteer Photographers

     Capture various moments throughout the Grand Final week, both in Hawrelak Park and at downtown venues.

  • Kids Zone

    Supervise and monitor kid zone activities in Hawrelak Park.